Confidentiality and data protection.

There are a few simple things you should know as a landlord that will stop you from falling foul of the Data Protection Act 1998

Share this article:

Landlords need to know how to process and store a tenant's (or prospective tenant's) information or they could find themselves falling foul of the law as enshrined in the Data Protection Act 1998. Here's a basic guide to what you should (and should not) do. Luckily it seems whoever drafted this part of the legislation exercised a good amount of common sense.

Personal information given to you by a tenant/prospective tenant (for example copies of their ID held by you for verification purposes) is their property and so should be destroyed once it's purpose has been served. In practise this means when the tenancy has ended and you're happy you won't need to pursue the tenant for any reason, or for a prospective tenant that didn't make the grade for some reason you need to destroy the information once you've decided not to let to them.

You are allowed to pass the tenant's information to 3rd parties under certain circumstances. Some examples are:

  • Informing utility companies of a change of occupant
  • Giving forwarding addresses of departed tenants to utility companies
  • Discussing a housing benefit or council tax account with a local authority
  • When instructing a tracing agent or a debt collector
  • As part of a court claim
  • When sending a tradesman round to make a repair

Recent Posts

Property Performance Figures Now Available From Rightmove and Zoopla

Get a real time overview of your property's performance. This powerful tool will help you tailor...

Rental House Damaged by Fire or Flood?

Where do you and your tenants stand in the event of a fire or flood? This article explains.

Tenant Fees - A Quick Guide To What Landlords Might Charge You

It's important to know the potential costs involved with starting - and finishing - a tenancy....

Latest Rightmove House Price Index

Rightmove's latest House Price Index is Available to Read Now

How To Deal With Tenant's Goods At The End Of The Tenancy

You can find yourself in deep trouble if you dispose of your tenant's good incorrectly. This...

Change of Product Lineup

Details of the May 2017 Product Changes